The customer service and community atmosphere of a certain leading exchange wallet are really good. This feedback group has been around for almost two years, growing from just a few people to now 51 members, witnessing the entire process of the wallet's initial optimization to gradual improvement.

Let me share a recent small incident. The day before yesterday morning, Dog Egg was testing a script when the wallet suddenly became inaccessible. I didn't pay much attention at first, thinking it was just a network lag, and kept troubleshooting for a while. But by the afternoon, the wallet still couldn't be opened, and I realized the problem wasn't simple. From feeling relieved to suddenly feeling tense in that moment, I was a bit caught off guard. However, in the end, I quickly received a response and resolution through the feedback channels. Such user experience and feedback speed are quite good in the Web3 field.