CATL Strengthens Middle East Presence with New Service Hub in Riyadh

With more than 1,200 professional service stations operating across 76 countries worldwide, Contemporary Amperex Technology Co., Limited (CATL) continues to expand its after-sales infrastructure at a strategic pace. The company has now taken a significant step in the Middle East by establishing its regional aftermarket facility in Riyadh, marking a pivotal moment for new energy support services outside China.

Why Riyadh Matters for CATL’s Global Network

Saudi Arabia’s transition toward electrified transport represents a critical market opportunity. The nation targets transitioning 30% of all vehicles in Riyadh to electric power by 2030, alongside broader emission reduction goals outlined in Vision 2030. This regional momentum creates both demand and urgency for comprehensive after-sales support systems. CATL’s decision to locate its new energy service hub in Riyadh positions the company as a foundational infrastructure provider for this transformation.

The timing aligns with broader Middle Eastern electrification policies, including initiatives to adopt electric forklifts, green farming practices, and renewable energy integration. However, the region faces distinct operational challenges—extreme heat, limited charging networks, oil dependency, and nascent service infrastructure all require localized expertise.

The NING SERVICE Experience Center: Scale and Capability

Operating across more than 7,000 square meters, the Riyadh facility integrates diagnostic zones, maintenance and repair centers, battery refurbishment areas, customer lounges, and dedicated training spaces. This comprehensive design enables CATL to deliver full-lifecycle support for electric vehicles, commercial fleets, and energy storage systems simultaneously.

The service scope spans seven major product categories and includes battery diagnostics, repair, maintenance, rework, parts recycling, logistics coordination, and warehousing operations. This breadth distinguishes the Riyadh hub as both a functional service center and a flagship demonstration of CATL’s system-level capabilities in electric mobility and energy storage solutions.

Talent Development and Local Value Creation

Globally, CATL’s NING SERVICE brand operates 10 dedicated training centers with a combined area of 2,300 square meters and has certified over 9,700 new energy after-sales professionals through partnerships with vocational institutions. The Riyadh center extends this model, focusing on cultivating local technical expertise and building a skilled workforce in the emerging new energy sector across the Middle East.

This emphasis on talent development supports long-term ecosystem growth. By investing in training infrastructure, CATL establishes knowledge transfer mechanisms that strengthen regional industrial capacity and create qualified employment opportunities.

Ecosystem Integration and Strategic Partnerships

Beyond service delivery, CATL is actively building partnerships with local industry stakeholders. The company is engaging with fuel network operators to integrate green electricity at gas stations, infrastructure firms to electrify commercial truck fleets, and energy providers to deploy solar-plus-storage hybrid systems. These collaborations enhance CATL’s service reach while accelerating adoption of clean energy solutions across the region.

Broader Context: Global Aftermarket Leadership

The Riyadh expansion reinforces CATL’s established aftermarket dominance. Globally, the company maintains 73 spare-parts warehouses with a combined storage area exceeding 370,000 square meters, all stocked exclusively with genuine components. CATL ranks first worldwide in spare parts inventory management. To date, NING SERVICE has supported more than six million electric vehicles, underscoring the scale and reliability of its operations across diverse customer segments—from individual vehicle owners to large commercial fleets and utility-scale energy storage operators.

The Riyadh facility represents the latest milestone in this trajectory, extending CATL’s service architecture into a strategically important region while addressing the specific operational and infrastructure requirements that define the Middle Eastern market.