CSX Charts New Leadership Path: Sorfleet Concludes Transformative Tenure, Chand Positioned to Guide Future HR Strategy

CSX announced a significant leadership transition this week, with long-time Chief Administrative Officer Diana Sorfleet concluding her role at the transportation giant as the organization pivots toward its future endeavors. Riz Chand, an accomplished human resources executive, has been appointed as the new Chief Human Resources Officer, marking a strategic shift in how the company will approach talent and organizational development.

Sorfleet’s 15-Year Legacy and Transition to Future Endeavors

Diana Sorfleet’s departure represents the end of an era for CSX. Over nearly 15 years, she has been instrumental in shaping the company’s organizational culture and driving workforce strategies that have guided the firm through multiple transformations. Remarkably, Sorfleet worked alongside four different CEOs during her tenure, positioning her as a stabilizing force through periods of significant change. Her departure reflects a natural career evolution as she pursues her own future endeavors beyond the company.

“Diana has consistently championed our company’s values and culture,” reflected Steve Angel, CEO of CSX. “Her strategic vision and steadfast dedication have made a lasting impact on CSX’s progress. We thank her for her years of service and wish her well in her future endeavors.”

Riz Chand Brings Multi-Industry HR Excellence to CSX

The appointment of Riz Chand signals CSX’s commitment to elevating its human resources function. Chand arrives at CSX (NASDAQ: CSX) from AEA Investors, where he served as Chief Talent Officer and Operating Partner. His professional background is notably diverse, spanning senior HR leadership positions at several industry leaders including BNSF (BRK-B), Energy Future Holdings, Kennametal (NYSE: KMT), Mary Kay Cosmetics, and Aetna International. This cross-industry experience positions him well to navigate the unique talent challenges in the transportation and logistics sector.

Expanding HR Leadership and Organizational Development

Under Chand’s direction, CSX will enhance its focus on talent management and organizational development. His responsibilities will encompass Human Resources, Total Rewards, People Systems, and Occupational Health Compliance—a comprehensive mandate that reflects the company’s commitment to building a high-performing workforce.

CSX CEO Steve Angel expressed confidence in the appointment: “We are excited to have Riz join our team. He brings a wealth of expertise in talent management and organizational development. I look forward to working with him to foster a high-performing culture that will drive CSX’s continued growth.”

The leadership transition underscores CSX’s strategic approach to maintaining organizational momentum while pursuing its future endeavors in an increasingly competitive transportation landscape.