Cloudflare Global Outage: Thousands of Users Affected, Platforms like X and ChatGPT Unable to Access

The internet infrastructure company Cloudflare (NET.N) recently experienced a global service outage, resulting in thousands of users being unable to access major internet platforms, including the social media platform X (formerly Twitter) and the artificial intelligence chatbot ChatGPT. The company's network handles about one-fifth of the global internet traffic, and this incident is the latest impact on major online services.

Cloudflare Service Interruption and Repair

Cloudflare stated that they began investigating this internal service degradation incident at approximately 6:40 AM ET on (.

The company has deployed repair measures, and services are gradually returning to normal.

However, Cloudflare pointed out that some customers may still be affected as the service is being restored.

According to the email statement sent by the company, the service interruption began around 11:20 UTC ), when one of its services experienced a “surge of abnormal traffic,” causing some traffic flowing through the Cloudflare network to encounter errors.

Cloudflare stated: “We are working hard to ensure that all traffic is delivered without errors.”

Affected platforms include design software Canva, social platform X, dating software Grindr, and ChatGPT. Users are reporting service interruptions through the tool Downdetector, which tracks website outages.

Cloudflare Recovery Situation and Market Reaction

According to Downdetector's data, the number of reports related to Cloudflare peaked at nearly 5,000, but by around 8 AM Eastern Time, the number of reports had dropped to about 600.

Cloudflare operates one of the largest networks in the world, primarily helping websites and applications load faster and stay online by protecting them from traffic spikes and cyber attacks. Following this incident, the company's stock price fell by about 5% in pre-market trading.

Cloudflare has recently experienced multiple service disruptions.

The recent Cloudflare outage is another significant event affecting global internet services, following last month's interruption of Amazon Web Services. Last month's Amazon outage rendered thousands of popular websites and applications, including Snapchat (SNAP.N) and Reddit (RDDT.N), inaccessible, causing chaos worldwide. In response to this service disruption, both X and ChatGPT's developer OpenAI did not immediately respond to requests for comment.

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