Hello, could you please provide more details about your issue? You can contact our online customer service (app - homepage - top left avatar - click the top right 🎧 on the pop-up page - customer service - "Can't find the answer? Click here" - enter "manual" in the input field below - choose "transfer to manual service" and select the relevant issue) and provide related screenshots of the problem for verification and assistance.
Hello, you can refer to this deposit tutorial: https://www.gate.com/zh/help/c2c/operating-instructions/22213/how-to-buy-crypto-with-fiat-as-a-user-on-app